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Careers Oppurtunity In BPO.....

BPO (Business Process Outsourcing).

What’s BPO career is all about?

A BPO career revolves around the core activity of delivering business process outsourcing services. This involves voice (telephone) and non-voice (email, chat) based customer interaction services, transaction processing, telemarketing, technical support or analyzing of customer specific data. It also involves back-end jobs such as claims processing and processing of Finance and Accounting transactions.
 
The BPO industry now provides long-term career growth for young graduates in varied streams and opportunities exist for persons with higher qualifications as well at senior levels. The BPO industry is more open to fresh graduates than any other field of service and also invests in the fresh workforce by helping the candidate grow from the very first level. India possesses a well-developed system of higher education, which accounts for about 85,000 graduates each year.
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The BPO boom is the Indian youth’s newest mantra, Indian BPO outsourcing resources developed in computer literate workers, who speak English as their first language. This makes them cost effective compared to other outsourcing countries.


Skills you need to join a BPO are:

- Good verbal and written skill in English.
- If you prefer voice based jobs, you need clear voice.
- Good typing speed.
- Basic computer knowledge.
- Strong customer support and willing to learn more.
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- Willing to work in shift basis.
- Qualification: Any graduate degree.


TOP 15 ITES- BPO EXPORTERS ARE:
                     
                           RANK                                         COMPANY
                               1.                                                  Genpact
                               2.                                                  WNS Global Services
                               3.                                                  Transworks Information Services
                               4.                                                  IBM-Daksh
                               5.                                                  TCS – BPO
                               6.                                                  WIPRO - BPO
                               7.                                                  FirstSource Solutions
                               8.                                                  HCL - BPO
                               9.                                                  Infosys - BPO
                              10.                                                 EXL Service Holdings
                              11.                                                 Citigroup Global Services
                              12.                                                 Aegis BPO Services
                              13.                                                 HTMT Global Solutions
                              14.                                                 24/7 Customer
                              15.                                                 Mphasis BPO


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ALSO VISIT:

-- Sample Answers - Tell Me Something About Yourself.
-- Sample Answers - What Are Your Strengths?
-- Sample Answers - What Are Your Weaknesses?
-- Sample Answers - Can You Work Well Under Pressure Or deadlines?
-- Sample Answers - What Are Your Short Term Goals?

-- Sample Answers - What Are Your Long Term Goals?
-- Sample Answers - Where Do You See yourself After Five Years?
-- Sample Answers - Why Should We Hire You?
-- Sample Answers - What Kind Of Salary Are You Looking For?
-- Sample Answers - Why Do You Want To Leave Your Current Job/Organization/Company?

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Your suggestions and comments are welcome in this section. If you want to share something or if you have some answer of your own, please do post them in the comments section .

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Comments

  1. MontyAugust 26, 2009 at 4:47 PM

    I chanced upon to view your blog and found it very interesting as well as very informative, i was need such type information, which you have submitted. I really thankful to you, this posting help a huge number of people. Great ... Keep it up!

    ReplyDelete
  2. UnknownNovember 19, 2009 at 6:34 PM

    I just visited your blog and found an interesting one for content link exchange with my website. As your blog is relevant with mine so it would beneficial for both of us and in this way we can also increase our back links. If you are interested with our proposal please mail me at- link.content@gmail.com

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  3. Outsource Call CenterDecember 1, 2010 at 11:19 AM

    Nice post! According to research, BPO has been identified as one of the six pillars of economic growth underpinning Vision 2030, the country’s strategy to achieve middle-income status within two decades. Anyway, Thanks for sharing this very informative post. Keep posting!

    -fern-

    ReplyDelete

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